Customer services at Nets

Nets Customer Services

Call or send us a message via e-mail. Before you contact us, please verify that you have taken the following steps:

• All cables are attached to the equipment
• Router or modem in your is working properly
• You have the merchant card ready
• You have your company number or terminal-ID (is shown on all receipts) ready

Inquiries to Customer Services

Telephone: +46 8-609 92 00


Terms and conditions:

Terms and conditons for terminals

User manuals for payment terminals

User manuals for terminals

User manuals for payment terminals ict220_iwl220_ipp350

Opening hours

Weekdays between 8 - 17.

Netaxept support weekdays between 9-17

If you have Security Pack Premium, we'll help you 24/7.