We have introduced all-new website for Netaxept technical documentation. This new website includes comprehensive integration documentation and API reference.

The new site can be found at https://developers.nets.eu/netaxept/en-EU/docs/

This site will no longer be maintained, but will stay live for a while for forwarding purposes.


Contact details


Customer Support

If you have problems or other issues concerning your Netaxept implementation, please contact Netaxept Customer Support for your country. See contact details below.


Telephone: +47 915 08 989
E-Mail: ecommerce-no@nets.eu 


Telephone: +45 70 20 30 77
E-Mail: ecommerce-support-dk@nets.eu 


Telephone: +46 8 609 92 00
E-Mail: ecom-se@nets.eu


Telephone: +358 10 80 40 40
E-Mail: ecommerce-support-fi@nets.eu 


Telephone: +49 69 7922 2567
E-Mail: ecom-de@nets.eu 


Telephone: +43 0800 100 320
E-Mail: ecom-de@nets.eu 


Acquiring Support

For settlement or acquiring related issues, please contact your chosen acquirer or particular payment method service provider.



For Netaxept offerings or other sales related questions, please contact your local Nets sales department for more information: nets.eu/en/payments/online